Payment & Shipping

Payment:

You can choose the following payment methods in our online store:

PayPal
If you choose this payment option, the payment will be processed by the payment service provider: PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. To use this payment option, you as a buyer need a PayPal account.

Credit card via PayPal
If you choose this payment option, the payment will be processed by the payment service provider: PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. To use the payment option, you as a buyer do not need a PayPal account.

Payment by installments via PayPal
If you choose this payment option, the payment will be processed by the payment service provider: PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. In order to use the payment option, you as a buyer need a PayPal account. This payment option can only be used on reservation, because PayPal checks your creditworthiness in advance.

SEPA Direct Debit via PayPal
If you choose this payment option, the payment will be processed by the payment service provider: PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. To use the payment option, you as a buyer need a PayPal account.

Instant bank transfer via PayPal
If you choose this payment option, the payment will be processed by the payment service provider: PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. To use the payment option, you as a buyer do not need a PayPal account.

Prepayment by bank transfer:
Payment is due immediately after conclusion of the contract, unless a later due date has been agreed between the buyer and seller.

We ask you to note the following when ordering from abroad:
We accept payments in Euro only. Should the buyer settle the payment amount in another currency, additional charges will apply, which will be borne by the buyer.


Shipping:


Shipping costs:
Germany: 7,40 €
EU countries: 18,50 €
Europe without EU: 32,50 €
Rest of the world: from 39,50 €
Digitally sent articles ( vouchers ): 0,00€

Shipping costs mouth masks (up to 2 masks, from 3 masks regular shipping costs see above):
Germany: registered mail 3,85 €
International: registered mail 7,30 €

1. Important note for orders from non-EU countries: If your order exceeds a value of goods of 1000,00¤, your goods will be divided into several packages and there will be higher shipping costs. If this applies to you, please contact us
here before placing your payable order.

2. For deliveries to non-EU countries, additional costs may arise in individual cases, for which the seller is not responsible and which are to be borne by the customer. These include import duties or taxes (e.g. customs duties).
The shipping costs are borne by the customer and depend on the weight of the package, the recipient country and the selected shipping method. For larger orders, shipping costs will be increased by the applicable delivery charges.

Delivery time:
Please refer to the individual products for the respective delivery time. For orders from outside Germany, the delivery time is extended as follows:

EU countries: +1 week
Europe without EU: +1.5 weeks
Rest of the world: +2 weeks

We can not guarantee these delivery times because we ship via third party providers (eg DHL).

For questions about payment and shipping:
shop@luelleop-design.de or
Tel. +49 (0) 1755606886